Delete your account Close your Schoolwale account
Parents and school staff can ask for their Schoolwale account to be closed at any time, from here, without the app. This page explains what is removed and what your school must keep.
What closing your account does
- You can no longer sign in to the Schoolwale app or the parent or school portal.
- Every phone signed in to your account is signed out, and its notification token is removed.
- Your mobile number and email stop working for Schoolwale sign-in.
- Schoolwale stops sending you app notifications.
Your child’s school records
Your child’s records belong to the school, which decides what to keep under India’s Digital Personal Data Protection Act. To ask the school to erase your child’s personal data, sign in to the parent portal and open Your data, then Ask to erase. The school removes identity numbers, medical notes, photos, addresses and your contact details once your child has left. By law the school must keep:
- Your child’s name and date of birth
- Admission record and class history
- Attendance and exam results
- Fee receipts and tax invoices
How long it takes
We confirm the request with you on the mobile number or email you give, within 7 days, then close the account. Messages a school sent before then may stay in its records. We keep a note of your request itself, to show we acted on it.
Questions: hello@schoolwale.in. See also our privacy policy.
Ask for your account to be closed
Use the mobile number or email you sign in with, so we can find your account.